CampaignFoundations.com

Once I'm looking at a household, the contact info is a complete jumble. There's no name or state, the info is in a line with a semi-colon(??), and generally expects me, the user, to figure it out. Speaking as Joe Q. User, I won't. (That's very much aside from knowing who *else* is in the household and what the respective relationships might be.) You need to write this form not at a twelfth-grade level, or a sixth-grade level, but at a second-grade level. Assume nothing. Make it excruciatingly obvious. See attached file, which is the page we ended up at, translated into English.

Why does the page begin with how the call ended? It *also ends* with how the call ended. Do I need to enter the same info in both menus? Wait, there are 9 choices for how the call ended in the first menu, but 13 in the last! Why is the page broken up into multiple sections? Sometimes there are even more than two! OMG I IZ SO CONFUSED

The address is presented at the top... sort of, mostly. Why present it again (... sort of, etc.) in the first box? I can't edit it, or so much as even select it. What's the point?

"Urge folks to use our donor form[...]" You have a *link* here... are you *kidding*? What are volunteers meant to do with that over the phone, dictate the URL, as they hover the mouse over the link?

Reset this Household... does that conflict with the value of Non-violence?

"Phone Canvas [sic] a Household" We're phoning canvass? No, we're buying canvass for a household over the phone. No, we're canvassing a household, even though usually, you canvass a neighborhood. No, wait, we're...